We want your return or exchange to be as simple and stress-free as possible! 💛. Return Window:Eligible unworn, unwashed, and undamaged items with tags attached can be returned or exchanged within 30 days of delivery. How to Start: Visit our Returns
Yes! Exchanges are quick and easy. You’ll have 30 days from your delivery date to exchange any eligible unworn, unwashed item with tags still attached. Here’s what you can do:. Even Exchange – If you’d like the same item in a different size or color
If you have initiated a return or exchange but have not received your prepaid return label or QR code, please check your email inbox carefully (including the spam or promotions folders) for your return confirmation email, which contains a direct link
All approved refunds to the original payment method or store credit are typically processed within 2-4 business days after one of our carrier partners has received, checked, and accepted your return item(s). Please note that the timing of funds being
Although it's rare, items can occasionally arrive in a condition that does not meet our standards. We know this is a disappointing experience and are happy to assist you with this!. To submit a Defect Review Request, please visit our Returns Page wit
Items sold as Final Sale are not eligible for return or exchange. Underwear, nursing pads, and gel pack inserts are considered Final Sale and are ineligible for return. Gift card purchases are also considered to be Final Sale. Shipping charges are no
Items from different orders need to be returned separately as the postage on the prepaid shipping label will only cover the weight of the items selected for that return. Please start a separate return for each order, and mail the items with their res
If you checked out without Checkout+, you are eligible for two free “even exchanges” per order (same item, different size, color, or variant). For additional exchanges or returns, a $6.95 label fee applies.
Please check your confirmation email to verify what you ordered. If the item you received is not on your order confirmation, visit our returns page to initiate a return or exchange. When the system prompts you to select the reason for return, choose
Return labels/QR codes are valid for 28 days after you submit your return request. Please note that the system will automatically cancel any return or exchange requests after the 28-day window has expired. If your return request has expired, you can
If you have other questions not answered here, you can contact our team for more help!
The Curated by KB Collection is a handpicked collection of items for moms and babies from various retail partners. These products are fulfilled and shipped by the original vendor and are shipped separately from other Kindred Bravely items in the orde
For hygiene reasons, underwear and nursing pads are ineligible for return or exchange as stated on our website at the time of purchase. For quality or fit concerns with an underwear product, please reach out to us.
Items delivered more than 30 days ago are not eligible for return or exchange. We recommend trying on your items as soon as they arrive. Be sure to reach out to us within 30 days of your order delivery date with any questions or sizing issues.
An even exchange happens when you return an item and swap it for the same product in a different size, color, or variant, with no price difference.
If you purchased Checkout+, you’ll have unlimited free returns and exchanges within 30 days of delivery. That means you can return or exchange eligible items as many times as needed—at no extra cost—until you find your perfect fit.