To start your return or exchange of an unworn, unwashed, and undamaged item with tags attached, please visit our Returns Page within 90 days of purchase. If your order is eligible for exchange, you’ll be able to select “Exchange” in the returns syste
Gifts purchased on the Kindred Bravely website in unworn, unwashed, and undamaged condition with tags attached are eligible for return within 90 days of purchase. To return a gift, select “Start a gift return” near the bottom of the Returns Page. Use
Items sold as Final Sale are not eligible for return or exchange.Some items sold as “Final Sale. Exchange only. No returns.” may be eligible for exchange of a different size or color of the same style. Reach out to us if you have any further question
We’re so sorry that this happened. You can submit a request for replacement or refund through the Returns page if the item was purchased from our site within the last 90 days. For a refund, select “Return” and then “Defect” as the reason for the retu
We have a dedicated returns team that processes all return items by hand to ensure the correct items were sent back and to confirm the items are in unworn, unwashed, and undamaged condition with tags attached. This process can take up to 10-15 busine
Items from different orders need to be returned separately as the postage on the prepaid shipping label will only cover the weight of the items selected for that return. Please start a separate return for each order, and mail the items with their res
Items purchased more than 90 days ago are not eligible for return or exchange. We, therefore, recommend trying on your items as soon as they arrive. Be sure to reach out to us within the 90-day return window with any questions or sizing issues.
Check your confirmation email to verify what you ordered. If the item is not shown on your receipt, please reach out to us with a photo of the item and a photo of the white label on the clear bag the item was packaged in. If the item is shown on your
For hygiene reasons, underwear and nursing pads are ineligible for return or exchange. For fit or quality concerns, please reach out to us.