Kindred Bravely
Kindred Bravely
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What is your return policy?Updated 20 days ago

We want your return or exchange to be as simple and stress-free as possible! đź’›

Return Window:
Eligible unworn, unwashed, and undamaged items with tags attached can be returned or exchanged within 30 days of delivery.

How to Start:
Visit our Returns Page and enter your order number (KB#) and purchase email. From there, you can:

  • Exchange for a different size or color of the same item (if available).
  • Return for store credit (a great way to save on your next order) or a refund to your original payment method.
  • You can also choose “Shop Now” to instantly apply your credit toward a new purchase during the return process.

Checkout+ vs. Standard Returns:

✅ With Checkout+: Free returns and unlimited exchanges until you find your perfect fit. No label fees, ever.

✅ Without Checkout+: Two free “even exchanges” per order (same item, different size, color, or variant). For additional exchanges or returns, a $6.95 label fee applies.

Even Exchange: An 'even exchange' happens when you return an item and exchange it for a different size, color, or variant of the same product—without any price difference.

Return Label:

  • Return labels are automatically generated through our portal. The system selects the most convenient and cost-effective carrier based on your location.
  • We work with all major carriers (USPS, UPS, FedEx, DHL), so you’ll only receive a label for a nearby drop-off option.
  • For added convenience, FedEx Easy Returns are also available, with access to over 3,000 drop-off locations nationwide.


Exclusions:

The following exclusions to the above policy may apply:

  • Final Sale items are ineligible for return or exchange. 
  • Underwear, nursing pads, and gel pack inserts are considered Final Sale and are ineligible for return. 
  • Gift card purchases are also considered to be Final Sale.
  • Shipping charges are not eligible for refunds for returned items/orders.


💡 Tip: If you’re unsure about sizing or style on Final Sale items, reach out to us before ordering— we’re happy to help!

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