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Kindred Bravely

<span id="isPasted" style="font-size: 14px; font-family: Tahoma, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">For hygiene reasons, underwear and nursing pads are ineligible for return or exchange. For fit or quality concerns, please <span id="isPasted" style="font-size: 14px; font-family: Tahoma, Geneva, sans-serif; color: rgb(48, 48, 48); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://contact.gorgias.help/forms/d154dzwg" rel="noopener noreferrer" style="text-decoration:none;" target="_blank"><span style="color: rgb(17, 85, 204); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">reach out to us</a><span style="font-size: 14px; font-family: Tahoma, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">.

For hygiene reasons, underwear and nursing pads are ineligible for return or exchange. For fit or quality concerns, please reach out to us.

Why are underwear and nursing pads not eligible for return?

Returns & Exchanges

How do I know what bra size to order?

When should I order a nursing/pumping bra?

Should I order a Busty size?

Can I use the same bra for pregnancy and nursing?

How do I measure for underwear, pants, labor gowns, etc?

Sizing & Fit

Is the Sublime® Hands-Free Pumping & Nursing Bra right for me?

What is the best way to care for my bras?

How long does a nursing/pumping bra last?

Will my breast pump fit with your bras?

Are breastfeeding supplies FSA Eligible?

Bra FAQ

When can I expect my order to arrive?

I placed an order, but I haven’t received a confirmation email yet. Has my order been received?

How can I track my order?

I received a notification that my order has been delivered, but I don’t have the package. What should I do?

Do you ship internationally?

Shipping & Delivery

What is your return policy?

Do you offer gift returns and exchanges?

Can Final Sale items be returned or exchanged?

My item may be defective or was damaged in transit. What can I do?

How are returns processed?

Can I return items from different orders with one return label?

Can I return or exchange an item purchased over 90 days ago?

I received an incorrect item. What can I do?

Why didn’t my discount code work?

What can I do if I forgot to add my discount code?

Something I ordered is now on sale. Will you match the new price?

Can I use more than one discount code on my order?

What is the difference between a discount code and store credit?

I saw your items available for a lower price on another website. Will you match the price?

Discounts & Promotions

Can I change or cancel my order?

How can I change the billing address for my order?

Order Changes & Cancellations

What payment methods can I use?

What is Express Checkout?

What is Shop Pay?

Can I combine multiple forms of payment?

How are refunds processed?

How do refunds work if you combine a KB gift card and a credit card?

If I return an order that was purchased using Shop Pay installments, what happens to my refund?

Are any Kindred Bravely products covered by insurance?

Can I use my FSA/HSA to purchase Kindred Bravely products?

What about an HSA or HRA?

Can I combine a FSA or HSA card with another debit/credit card to pay for my order?

Checkout & Payment Methods

Do you offer wholesale?

Do the colors on your website accurately portray the real-life colors of the products?

Where are your products manufactured?

Do you have a loyalty program?

What do I do if I have a question not listed here?

Miscellaneous FAQ

Why are underwear and nursing pads not eligible for return?Updated 3 months ago