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Shipping & Delivery

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When can I expect my order to arrive?

Orders shipped via Standard Shipping arrive in 5-9 business days; Express Shipping orders arrive in 3-4 business days; Priority Shipping orders arrive in 1-3 business days. Please allow one additional business day for processing and packing your orde

I placed an order, but I haven’t received a confirmation email yet. Has my order been received?

Sometimes our emails end up in spam or promotion folders. If you don’t see a confirmation in your inbox, check all folders and search for “Kindred Bravely.” If you used a payment service such as PayPal, Amazon Pay, or Shop Pay, the confirmation may h

How can I track my order?

Upon shipment, package tracking information is sent to the email address associated with your order within one business day. If you didn’t receive a tracking number, or the tracking seems inaccurate, please reach out to us.

I received a notification that my order has been delivered, but I don’t have the package. What should I do?

It’s common for a shipping carrier to mark a package as delivered before it actually arrives. Packages typically show up within two or three business days of being marked delivered. On occasion, the package is marked as delivered but is awaiting pick

Do you ship internationally?

We are currently unable to offer international shipping directly from our website. Please see our Shipping Policy for more details or reach out to us for further assistance.