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Checkout & Payment Methods

What payment methods can I use?

We accept all major credit and debit cards, Paypal, Amazon Pay, Shop Pay, Shop Pay Installments, and FSA/HSA debit cards. We also offer Express Checkout options through Shop Pay, PayPal, Amazon Pay, Google Pay, and Venmo.

What is Express Checkout?

Express Checkout is an optional system that allows for faster checkout using information stored in your payment profile. Once you have logged in to your account, when you choose Express checkout, your payment information and shipping address will be

What is Shop Pay?

Shop Pay Installments is a partnership with Affirm that allows you to make payments on your purchase but receive your items right away. Shop Pay Installments pays the balance of your order, and you pay a predetermined number of equal installments to

Can I combine multiple forms of payment?

Currently, you can use a Kindred Bravely gift card in addition to a different form of payment. However, you cannot use more than one external form of payment at a time. If you have further questions regarding combining payment methods, please reach o

How are refunds processed?

Once approved, refunds are issued back to the original form of payment. Refunds can take up to 7-10 business days to appear on your account once they have been processed. In some cases, a refund must be issued as store credit.

How do refunds work if you combine a KB gift card and a credit card?

If you used a gift card and a credit card to pay for the order, the gift card will be refunded first. We are unable to refund credit cards for more than was charged to the card originally.

If I return an order that was purchased using Shop Pay installments, what happens to my refund?

Your approved return will be refunded to your method of payment, which is Shop Pay Installments in partnership with Affirm. They will credit any payments you’ve already made to your account. Please visit this link for further information.

Are any Kindred Bravely products covered by insurance?

Some parents have obtained full or partial reimbursement for their Sublime® Hands-Free Pumping & Nursing Tank, Sublime® Hands-Free Pumping & Nursing Bra, Sublime® Hands-Free Pumping & Nursing Sports Bra, Minimalist Hands-Free Pumping & Nursing Plunge

Can I use my FSA/HSA to purchase Kindred Bravely products?

Some parents have used their FSA/HSA to pay for the Sublime® Hands-Free Pumping & Nursing Tank, Sublime® Hands-Free Pumping & Nursing Bra, Sublime® Hands-Free Pumping & Nursing Sports Bra, Minimalist Hands-Free Pumping & Nursing Plunge Bra, Organic B

What about an HSA or HRA?

An HSA is exempt from taxes for qualified medical expenses under Code Section 213(d), and such HSA funds are often used to pay for deductibles, co-payments, coinsurance, and other select health care expenses. You may also use funds from your HSA to p

Can I combine a FSA or HSA card with another debit/credit card to pay for my order?

We’re only able to accept one payment method per purchase. If you’d like to use your FSA/HSA to pay for only part of your order, we suggest you complete your total purchase with your individual credit/debit card and submit your receipt to your plan a