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Discounts & Promotions

Why didn’t my discount code work?

There are many possible reasons a discount code doesn’t work at checkout. The discount code may be expired or you may have already used it. There may be another discount or promotion already applied to your cart (only one discount can be used per ord

What can I do if I forgot to add my discount code?

Reach out to us with the code you wanted to use. As long as your items are eligible for a discount and another code or promotion was not applied to your order, we may be able to apply the code for you and then issue you a credit.

Something I ordered is now on sale. Will you match the new price?

We are occasionally able to price match. If an item you ordered on Kindred Bravely goes on sale, and your order was placed five or fewer days before the start of the sale, please reach out to us to request a price match. Orders placed more than five

Can I use more than one discount code on my order?

Only one discount can be used per order. Bundle discounts cannot be combined with a discount code. Items marked down and/or “Final Sale” cannot be purchased with an additional discount code. Some exclusions apply; certain products may be ineligible f

What is the difference between a discount code and store credit?

A discount code may be used once and cannot be combined with other discounts or promotional prices. Some discount codes are valid only on specific items and/or during specific time frames. Store credit is for a specific monetary value. Store credit d

I saw your items available for a lower price on another website. Will you match the price?

We do not offer price matching for products sold on other websites.